Festival FAQ


What time does it start?

Doors open at 12 and have DJs spinning from the jump.

What if it rains

This is a rain or shine event.

Age Limit

This is an all ages event.

Re-entry Policy

No. Re-entry is not permitted. Once you leave the venue you will not be allowed to re-enter.

Questions about venue, seating, policies, bags, etc

For more information about the show and venue policies please review the FAQ section

More Info: https://foresthillsstadium.com/faq

Getting to the venue and parking

Forest Hills Stadium is located at 1 Tennis Pl, Forest Hills, NY 11375, with entry to the venue at Burns St near 69th Ave.

The best way to get to Forest Hills Stadium is via public transit on either LIRR (to Forest Hills) or MTA Subway (at 71st Forest Hills). 

There is no parking at the venue or on the residential streets near the venue. For your own convenience, please do not plan to drive and park.

For more information: https://foresthillsstadium.com/get-here/

Taxis & Rideshare

The corner of 71-Continental Avenue and Queens Boulevard is the best place to get a Taxi or plan your Rideshare pickup/dropoff on event days. The streets immediately surrounding the venue will be closed on event days so please plan pickups and drop offs on 71-Continental Avenue.

Pick Up Tickets

Will Call is located at the Forest Hills Stadium Box Office on the corner of Burns and Tennis Place. For ticketing issues on the day of the performance please visit Will Call, open no later than 4PM ET or 2 hours before gates open. 

Can I buy tickets in person?

If there are still tickets available, you may purchase tickets at the Box Office. The Forest Hills Stadium Box Office is open on show days, 2.5 hours before the listed door time for that event. The Box Office is located at the intersection of Burns Street and Tennis Place (near 1 Tennis Pl, Forest Hills, NY 11375).

I haven’t received my tickets, where are they?


Physical tickets ship out approximately 30 days prior to the show. Flash Seats fulfillment also begins approximately one month prior to the event.

If it is within three weeks of the show and you still have not received your tickets, please make sure you selected Standard Mail Delivery during checkout. You can find this information on your order confirmation. If you selected Flash Seats you will not be receiving a physical ticket in the mail. More information about Flash Seats is available on the website. 


If you have confirmed that you did select Standard Mail Delivery, please contact AXS 

Ticketing Support.


If it is the day of the performance please visit the Box Office. Have your credit card you used to purchase, a photo ID and your order number available.

Ticket Issues

Please reach out to AXS Tickets for help HERE

You can reach them by phone or email:

Phone = 888-929-7849 (Open 9AM to 11PM ET everyday)

Email = support@axs.com

COVID Policy

We abide by the local and state guidelines on safety protocol. 

COVID-19 is an extremely contagious disease that can lead to severe illness and death. There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that those attending this event will not be exposed to COVID-19.

All attendees agree to follow venue policies (including health and safety policies) and posted instructions while at the venue. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. All attendees should evaluate their risk in determining whether to attend the event. 

By entering the venue, attendees voluntarily assume all risks related to exposure to COVID-19 and confirm that they will adhere to local quarantine mandates and the CDC quarantine requirements, available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html.

Media Submission

Media requests are currently closed.